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We take great pride in ensuring our customer service and speed of treatment are the best in class. Next to the quality of our products, we constantly strive to deliver the best service to you. This maximum service policy is based on the below key elements of service:

 
 
 
 
 
 
 
 
 
 
 

Telemarketing_oranjeoverlay.jpgSpeed of Response

Our commercial department is easily accessible and always readily available for help. They will gladly supply you with the correct product information and are experts in advising you which Locinox gate and fence hardware suits best for your gate or fence. Our sales assistants will respond quickly to your phone calls in one of the 7 supported languages. Moreover, we will confirm your orders the same day to you.

24h Shipping

There is no need to stock up on our products, we will do so for you ! By keeping a high level of stock at our premises and a well-run logistics operation, we are able to deliver our standard products within 24 hours. Forget long delivery times and allow yourself to respond quickly to your customer needs!

Worldwide Available

A worldwide distribution network of Locinox products ensures that you are locally supported and will benefit from a local pre-sales and after-sales service. And if you have technical questions, feel free to contact us directly. 
 
 
 

Happy_customer.jpgWarranty and Quality Assurance

By applying a stringent selection of qualitative raw materials combined with an advanced inspection during the production process, we are able to guarantee the quality of our Locinox products.  We have also installed a high degree of automation and control in our sales order processing in an effort to strive daily to a zero-fault situation in executing your orders.

Strong Packaging

A strong and clear packaging indicating a predefined number of products ensures that our Locinox products will arrive in a good condition at your premises and are easy to process by you, thus decreasing your handling cost.

Clear Product Information

Cristal clear and complete product information manuals facilitate your manufacturing process and make our Locinox products easy to apply and to install. A wealth of product information like technical specifications, configuration possibilities, photos and other technical designs are instantly available and downloadable on our website.